Question No 29: Defination of Business process re-engineering (BPR)? Hammer & Champy (1993) defined the process of reengineering as the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed.
What is Bench marking Definition? A continuous, systematic process for evaluating the products, services and work processes of an organization that are recognized as representing best practice, for the purpose of organizational improvement.
A position audit is a systematic assessment of the current strengths and weaknesses of an organization and is a prerequisite for strategic planning and implementation.