Cima E3 Exam Question No 30

Question No 30:

Business process re-engineering (BPR) The stages in a BPR exercise?

1. Identify processes to be re-engineered
2. Understand, break down and analyse the process
3. Identify 'change levers'
4. Rationalise or eliminate process
5. Redesign process to operate in the most cost effective and efficient way
6. Reassemble, implement and manage change
7. Monitor and review